Effective Date: 30 July 2026
Albert Park Foot Clinic is committed to protecting the privacy of visitors, patients and individuals who interact with our website. This Privacy Policy explains how we collect, use, store, disclose and protect personal information through our website located at https://apfc1.pageset.com.au/.
1. Register and Data Protection Notice
This document serves as the privacy register and data protection notice for personal information collected through the Albert Park Foot Clinic website.
Albert Park Foot Clinic handles personal information in accordance with applicable privacy and data protection laws, including the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the General Data Protection Regulation (GDPR) and other relevant privacy legislation.
This register applies to website visitors, patients, prospective patients, individuals making enquiries, and recipients of communications from Albert Park Foot Clinic.
2. Data Controller
Data Controller: Albert Park Foot Clinic
Address:
51-55 Dundas Place,
Albert Park, Victoria 3206
T: (03) 9699 8044
F: (03) 9699 1938
Email: admin@outlook.com
3. Register Name
Albert Park Foot Clinic Website User, Patient Enquiry and Communications Register.
4. Legal Basis and Purpose of Processing Personal Data
We collect and process personal information for legitimate business, healthcare, administrative and website-related purposes, including:
- Responding to enquiries submitted through the website.
- Managing appointment requests and patient communications.
- Providing information about our services.
- Delivering customer support and administrative assistance.
- Operating, maintaining and improving the website.
- Monitoring website performance and user experience.
- Maintaining website security and preventing fraudulent or unauthorised activity.
- Complying with legal, regulatory and professional obligations.
- Sending updates, newsletters or marketing communications where consent has been provided or where otherwise permitted by law.
The lawful basis for processing personal information may include:
- The individual’s consent.
- Performance of a contract or taking steps at the individual’s request before entering a contract.
- Compliance with legal obligations.
- The legitimate interests of Albert Park Foot Clinic in operating and improving its services and website.
5. Data Content
The types of personal information that may be collected include:
- Name.
- Email address.
- Telephone number.
- Postal or residential address.
- Appointment and enquiry information.
- Information submitted through forms on the website.
- IP address.
- Browser type and version.
- Device and operating system information.
- Date and time of website visits.
- Pages viewed, referral sources and website interaction data.
- Cookie identifiers and consent preferences.
- Any other information voluntarily provided by the user.
6. Data Sources
Personal information may be collected from the following sources:
- Website contact forms.
- Appointment booking and enquiry forms.
- Direct email communications.
- Cookies and similar technologies.
- Analytics and website performance tools.
- User interactions with website features and content.
- Information voluntarily provided by visitors and patients.
7. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, including providing services, responding to enquiries, complying with legal obligations, maintaining business records, resolving disputes and enforcing agreements.
When personal information is no longer required, it will be securely deleted, anonymised or destroyed in accordance with applicable laws and reasonable business practices.
8. Data Disclosure and Transfer
Albert Park Foot Clinic may disclose personal information to trusted third parties where necessary for the operation of the website and business, including:
- Website hosting providers.
- Information technology and security service providers.
- Analytics and reporting service providers.
- Marketing and communications platforms.
- Professional advisers, including accountants and legal advisers.
- Government, regulatory or law enforcement authorities where required by law.
Personal information is not sold to third parties.
Some third-party providers may process or store information outside Australia. Where this occurs, reasonable steps will be taken to ensure that appropriate safeguards are implemented and that personal information receives an adequate level of protection.
9. Rights of the Data Subject
Subject to applicable laws, individuals may have the right to:
- Access personal information held about them.
- Request correction of inaccurate, incomplete or outdated information.
- Request deletion of personal information in certain circumstances.
- Request restriction of processing.
- Object to certain processing activities.
- Receive personal information in a portable format where applicable.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a relevant privacy or supervisory authority.
Privacy-related requests may be submitted to admin@outlook.com.
10. Cookies
Necessary
These cookies are essential for the website to function and cannot be switched off.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
kncc_consent |
Kansleri Cookie Consent | Stores your cookie consent preferences. | 1 year |
11. Consent Management
This website uses a cookie consent banner to give visitors control over the use of non-essential cookies.
When you first visit the website, you may choose to accept, reject, or customise your cookie preferences. Your choices apply to the relevant cookie categories used by the website.
The website uses the following categories of cookies:
- Necessary: Required for the website to function and cannot be disabled.
- Analytics: Help us understand how visitors interact with the website.
- Marketing: Used to deliver relevant advertisements and track campaigns.
- Preferences: Remember your settings and preferences for a better experience.
12. Child Protection Policy
Albert Park Foot Clinic is committed to promoting and protecting the safety, wellbeing and rights of children and young people who interact with our clinic, services and website.
We recognise that children and young people have the right to be safe, respected and protected from harm. We support a culture of child safety and have zero tolerance for child abuse, neglect, exploitation, discrimination, grooming or any form of harm to children.
Our Commitment to Child Safety
Albert Park Foot Clinic is committed to:
- Creating and maintaining an environment where children and young people feel safe, respected and valued.
- Supporting the cultural safety of Aboriginal and Torres Strait Islander children and young people.
- Supporting the safety, participation and empowerment of children from culturally and linguistically diverse backgrounds.
- Supporting the safety, participation and inclusion of children with disability.
- Listening to and respecting the views of children and young people.
- Taking all reasonable steps to prevent child abuse and identify risks to child safety.
- Responding promptly and appropriately to any concerns, allegations or disclosures relating to child safety.
- Complying with applicable Australian child protection laws, regulations and professional obligations.
Collection of Children’s Personal Information
Where personal information relating to a child is collected through our services or website, we will take reasonable steps to ensure that such collection is lawful and appropriate. In most circumstances, personal information relating to children will be provided by a parent, guardian or authorised representative.
Information relating to children is collected only where reasonably necessary for the provision of healthcare services, responding to enquiries, managing appointments, complying with legal obligations, or operating our services.
Parental and Guardian Rights
Parents and legal guardians may request access to, correction of, or deletion of personal information relating to their child, subject to applicable legal requirements and healthcare record obligations.
Requests may be submitted to:
Albert Park Foot Clinic
Email: mailto:admin@outlook.com”>admin@outlook.com
Phone: (03) 9699 8044
Reporting Concerns
Any concerns regarding the safety, welfare or protection of a child in connection with Albert Park Foot Clinic should be reported immediately. All reports will be treated seriously, handled confidentially where appropriate, and managed in accordance with applicable legal and professional obligations.
Review of this Policy
Albert Park Foot Clinic may review and update this Child Protection Policy from time to time to ensure ongoing compliance with legal requirements and best-practice child safety standards.
Visitors can review and change their cookie preferences at any time through the consent management tools available on the website.